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Canon PC425
Rating 78
The photocopying options for a small office are notoriously limited. Most owners wind up spending big bucks for a copy machine or a multifunction printer. Canon's PC425, however, takes an affordable middle ground approach to copy needs.
This $199 photocopier is a good choice for budget-conscious users who don't have a heavy copy load or a tolerance for hassles. We made our first copies after simply unpacking the PC425 and plugging it into a wall socket. Likewise, the PC425 is easy to use and has controls for selecting the number of copies, job cancellation, and manual setting exposures.
At 32-inches wide (including paper trays) and about 16-inches deep, the PC425 doesn't occupy much space. It is unusually quiet, and it saves energy by turning off automatically after a few minutes of inactivity. It has a straight paper path, which resulted in no paper jams during our tests, and the single push of a button reveals the inside of the machine for clearing jams or cartridge replacement.
Despite its merits, the PC425 does not offer much power or flexibility. It doesn't enlarge or reduce, and the small paper tray handles only 50 pages at a time. The unit is slow as well, capable of making only nine copies of one page at a time and copying only four pages per minute. Another limitation is that the PC425 copies only standard 8.5 by 11-inch pages, not legal-sized or European A-4 pages. The replacement cartridge -- which contains toner, the drum, and the development unit -- is rated for only 2,000 pages and costs a pricey $90 a pop.
The PC425 remains a decent choice for your office if you only have occasional copy needs and don't want to spend loads of money.
Canon U.S.A., Inc.
800-652-2666
www.usa.canon.com
$199
PROS: Good for budget home office use
CONS: Not designed for heavy workloads
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Average Reviews:
(More customer reviews)One of the reasons I purchased this device is that it is a Xerox.
The machine itself is good quality. The chassis is heavy, and, the glass, feeder, document trays, etc., are all of reasonably good quality.
One of the real plusses to buying Xerox is that a real, English speaking human being answers the phone when you have a technical question. Their technical support is excellent (compared to other manufacturers like HP). This alone makes it worth the while to purchase Xerox.
I had a problem installing the TWAIN driver for this. In a half an hour I had a knowledgable technician on the line through their 800 number. The problem was resolved in ten to twenty minutes with proper support documentation and downloads available on line.
Why only 3 stars? This is one of the most difficult MFP devices (I have four of them) I have had to operate. It is not as difficult as an HP, but, it is, like an HP, so touchy as to require constant paper unjamming, constant references to the manual for error codes, constant power downs to reboot to get it out of indecipherable things it doesn't like about the ink supply, or the paper supply, or the paper adjustment, or the hundreds of software switches necessary to get it to print.Like many devices out there, this one has no mercy on the user. If you don't do everything exactly right, you will end up either spending hours with the manual trying to figure out the error codes and how to fix it, or, you will spend 5 minutes per task powering it down to clear the error codes and get it back to step one so you can use it. Five minutes of powering down and powering back up just to make a copy is grossly unacceptable in any office.
THANK GOD it has an on off switch so that you can back out of its many, many, many error situations.The printing quality was excellent, but, on envelopes, it so badly creased the envelopes running it through the rollers that we couldn't use it for printing envelopes as they looked too beat up after being through the machine for ordinary printing.
Canon Copier Service Manuals
After about a year of very, very light use, the machine displayed a 'service call' error message and completely stopped functioning.Just try to find someone to fix one of these. There isn't anyone qualified, and, often the parts and labor can be as much as a new machine itself.
It is now a throwaway sitting in my office because we can't get anyone to fix it.
MANY bucks down the drain.
Nevertheless, because of the technical support I bought another Xerox 6180 MFP and, keep your fingers crossed, so far it is working fine.
I would stay away from this model because of its unreliability, counter-intuitive operating procedures, and, the incredible rarity of people who can fix it.
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